Customer agrees that they will protect, indemnify, save and hold
Customer agrees to defend, indemnify and hold
- Any injury to person or property caused by any products sold or distributed in association with Avonhost’s Services;
- The loss of any electronic files furnished by
customer(Or customer’s customer);
- Copyright violation and any defective products sold to a customer from Avonhost’s Services
Illegal Material – This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading.
Warez – This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above.
Also includes any sites which provide “links to” or “how to” information about such material.
Games – We strictly do not allow to host any kind of games on our servers. Your hosting account would be immediately terminated if we found any gaming related stuff in your hosting account.
IRC Hosts – Hosting host an IRC server that is part of or connected to another IRC network or server or have a connection to an IRC network. Servers or Virtual hosting accounts, found to be connecting to or part of these networks will be immediately removed from our network without notice. The server would not be reconnected to the network until such time that you agree to completely remove any and all traces of the
Prohibited Contents also includes, but is not limited to :
- Any Automated Bots
- Warez Sites
- Hate Sites
In compliance with DMCA act,
Abuse Of Resources
- Any attempts to compromise or actual compromise of a network device belonging to Avonhostor any other company, individual, or other entity is strictly prohibited. This
offensealso includes port scanning, IP range scanners and vulnerability scanning. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
- Denial of Service (DOS) attacks directed at
Avonhost, or any attempts to launch a Denial of Service attack from our servers are strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
- Hosting any software, source code or any other material that is illegal or could be used to commit an illegal act is strictly prohibited. This includes but is not limited to software exploits; exploit source code, hacking tutorials, hacking tools, viruses and Trojans,
bomb makingand similar device tutorials. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
- The hosting of material that infringes on any copyright, trademark and or service mark is strictly prohibited. This also includes the storage and transmission of pirated movies, music, software,
ring tonesor anything else considered “Warez”. Any authentic complaint received will be investigated and may result in termination of service.
- The hosting of defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional
distress,or violating trademarks, copyrights, or other intellectual property rights.
- Resource Allocation for each plans are : RAM 1GB, 1 CPU Core, 30 Concurrent connections (EP) & Number of processes (nPROC) 50.
Any attempts to undermine or cause harm to any of our servers is strictly prohibited. We hold no responsibility for the use of our clients’ accounts. Any account that abuses the resources and actions are not taken to desist the activity, calls for immediate deactivation without any refund. Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may also be offered new terms ( i.e. upgrade). Although we offer 99.9%
If any client is in any way disrespectful towards any member of the Avonhost staff we have full right to remove them from our services without any refund.
Unsolicited commercial e-mail/Unsolicited bulk e-mail (SPAM)
Use of our service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violation of this SPAM policy will result in severe penalties.
Upon notification of an alleged violation, we will initiate a
We have a zero tolerance policy for the use of our service towards posting of messages or commercial advertisements which violate the rules, regulations, or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.
We also prohibit hosting of publicly-accessible “open relay” SMTP or anonymous remailer service for any purpose, cause, or reason what-so-ever.
If the customer fails to complete the account verification process then no refund would be provided to such customers under any circumstances.
Commercial Advertising- Email (SPAM)/UNSOLICITED COMMERCIAL EMAIL (UCE)
Spamming, sending unsolicited emails from our servers or using email addresses that are maintained by us is STRICTLY prohibited and will qualify your site for immediate deactivation with no refund. Avonhost would be the sole arbiter as to what constitutes a violation of this provision.
In order to ensure that our shared servers, cloud & vps nodes
Avonhost will make every reasonable effort to protect and backup data for
Free migration is applicable only when user purchases hosting of final value more than Rs.800 for a period of 12 months or higher (Domain value can’t be considered in the above price if bought as a package). Data of only 1 domain will be moved in the free Policy. If
Any service interruptions or downtime due to scheduled maintenance by Avonhost or our network providers will not count towards the uptime guarantee. Avonhost is not liable in any way for failure of third party services.
Avonhost will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.
You are responsible for any misuse of your account therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach the security of another account or attempt to gain unauthorized access to another network or server.
Your password provides access to your account. It is your responsibility to keep your password secure.
Sharing your password and account access with unauthorized users is not recommended. You should take care and prevent others from using your account since you will be responsible for the consequences.
Attempting to obtain another user’s account password is strictly prohibited, and will result in termination of service.
You must adopt adequate security measures to prevent or minimize unauthorized use of your account.
You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to
You may not attempt to interfere with service to any user, host or network (“denial of service attacks”). This includes, but is not limited to, “flooding” of networks, deliberate attempts to overload a service, and attempts to “crash” a host. Users who violate systems or network security may incur criminal or civil liability. Avonhost will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.
PHP mail() function is disabled on all our SSD shared servers. If you wish to send email from your website or contact forms, you will have to use SMTP authentication.
Billing/ Refund Policy
If paying via credit card, debit card, net banking, PayPal the account will be setup immediately once the payment is confirmed. If paying by a cheque, please allow 7 days for the cheque to clear. If paying via postal orders or cash your account will be set up on the same day.
There will be no refund for domain registration/transfer/renewal, cPanel, Plesk, Webuzo, Control Panel, Cloud, Dedicated Server, Paid Support, SSL Certificates, SpamExperts, Windows OS, SQL, and any other paid licenses.
The money back guarantee is provided on SSD Shared hosting, Reseller hosting, WordPress hosting, VPS and Email hosting.
We will refund your money ONLY if you have any technical issue with our hosting services.
No refund will be made if your Service(s) are suspended or terminated for cause.
Your refund request has to be justified with a valid technical issue faced due to hosting services.
The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of payment processing charges or bank fee(s). There will be no refunds issued in case the web hosting account was involved in
The payments made through bank transfer, cheque, money order, cash deposit, DD are non-refundable. Refund will be added as
The refund request placed after 7 days will not be processed and you will not be eligible for any refund.
The cancellation request should be sent through client area.
After sending the cancellation request, it would take 7 – 10 working days to complete the refund process.
Web Hosting Discounts
Refusal of Service
We reserve the right to refuse, cancel, or suspend service at our sole discretion.